SHIPPING & RETURNS
Our Goal
Our goal is to provide the best customer service and support to help you keep your British bike running safely for years to come. So, before you buy, please contact with any questions that you might have. During normal business hours, we are always available to assist with any questions you might have. Please don’t hesitate to call or email us at 720-570-7884 or sales@britishiron.com.
Shipping
During normal business hours, we are always available to assist with any questions you might have. Please don’t hesitate to call or email us at 720-570-7884 or sales@britishiron.com .
International Customers – if quoted rates seem high, please send your parts request list and shipping address to sales@britishiron.com to verify shipping costs.
Damaged Items from Shipping
Returns
(PLEASE NOTE: If you purchased your products through eBay, you must request your return through the eBay website: CLICK HERE. )
Return Shipping
Restocking Fee
Exchanges
Defective Parts
Order Cancellation / Modification
If you want to cancel or modify your order, act quickly! We strive for fast shipping, so if you contact us while the order is still in a “Processing” status, we will try our hardest to make the changes you want with all items refunded in whole. If the order has already “Completed” and shipped, we will not be able to make changes and the product(s) will need to go through the Returns process.
Non-returnable categories
Please Note